FAQ

Q: What is Club Racers Garage?

A: Club Racers Garage is an online-only retail store created by racers, for racers. Our goal is to provide the grassroots racing community with authentic, high-quality gear and best-in-class online support. Contact us at pitcrew@clubracersgarage.com if you have any questions whatsoever and we'll do our best to point you in the right direction!

Q: What kind of products does Club Racers Garage offer?

A: We offer a wide range of products for you, the driver, including:

  • Snell-Certified Racing Helmets
  • Fire-Retardant Racing Suits
  • Racing Gloves
  • Driving Shoes
  • Head & Neck Restraint Systems
  • Driver Cooling Systems for those hot, long races (you know the ones)

As well as for your track car, such as:

  • Racing Seats
  • 5-Point and 6-Point Racing Seat Harnesses
  • Steering Wheels
  • Brake Pads for commonly-tracked chassis
  • Cooling bits & bobs for commonly-tracked chassis
  • Data Acquisition & Telemetry products
  • Lightweight Racing Batteries from Braille
  • Fire Suppression Systems
  • Window Nets

As well as tools for your workshop/garage, or wherever you work on your racing car (and other fun toys), such as:

  • Alignment & Corner-Weighting Tools
  • Tire Pressure Gauges, Durometers and other tire monitoring tools
  • Fluids
  • Fuel Jugs
  • Race Ramps
  • Radios/Communications if you have a spotter/team
  • And more!

Q: Are the products on Club Racers Garage authentic and of high quality?

A: Yes! Every product sold by Club Racers Garage is authentic and a brand that is known for their quality and performance in the racing industry. We ensure that our products meet the highest standards to provide our customers with the best racing experience possible.

Q: Can I trust the security of my personal information while shopping on Club Racers Garage?

A: Absolutely. At Club Racers Garage, we take your privacy and data security very seriously. We use industry-standard encryption technology to protect your personal information and ensure a safe and secure shopping experience.

Q: What payment methods does Club Racers Garage accept?

A: Club Racers Garage accepts major credit and debit cards, including Visa, Mastercard, and American Express. We also offer the convenience of PayPal, Venmo, Apple Pay, and Google Pay as a payment option.

You can also pay in interest-free installments with Shop Pay.

Q: Does Club Racers Garage ship internationally?

A: No, we currently only ship to the continental United States. Any orders placed with a mailing address outside the lower-48 will be cancelled and refunded.

Q: How long does shipping take?

A: Shipping times may vary depending on your location and the shipping method chosen. We aim to ship all orders out either same-day or on the following day depending on when the order is placed.

Typically, orders are delivered within 3-5 business days; however, tires can take up to 2-5 weeks due to tire suppliers' manufacturing timelines. Please note that these are estimated delivery times and delays may occur due to factors beyond our control.

  • We aim to get your order shipped out as quickly as we can. As a result, your order may arrive in multiple shipments.
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    Q: What is Club Racers Garage's return policy?

    A: We want you to be completely satisfied with your purchase from Club Racers Garage. If you are not satisfied, you can return the unused and undamaged item within 30 days of delivery for a refund or exchange. Please refer to our Returns & Exchanges page for more detailed information on our return policy and procedures.

    Q: How can I contact Club Racers Garage if I have any questions or need assistance?

    A: If you have any questions, concerns, or need assistance, you can reach our customer support team by visiting the Contact Us page on our website. There, you will find a contact form through which you can send us a message. We strive to respond to all inquiries as quickly as possible.

    Q: Does Club Racers Garage offer any discounts or promotions?

    A: Yes, Club Racers Garage occasionally offers discounts, promotions, and special deals on selected products. To stay updated on the latest offers, we recommend signing up for our email newsletter and following us on social media platforms such as Facebook and Instagram.

    Q: Does Club Racers Garage provide any warranty for its products?

    A: Club Racers Garage honors the warranties provided by the manufacturers of the products we sell. Each product may have a different warranty period and coverage, which will be specified on the product page. In case of any issues or concerns regarding a product's warranty, please contact our customer support team, and we will assist you accordingly.

    If you have any further questions or need more information, please don't hesitate to contact us. We're here to help!